Privacy Policy

Privacy Policy

Last updated: 7/22/2025

At Simply Creative, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, shop with us in-store, or interact with us through email and SMS marketing.

1. Information We Collect

We collect personal information that you provide to us when you:

  • Make a purchase (in-store or online)

  • Sign up for our email or SMS lists

  • Create an account on our website

  • Contact us for support or questions

  • Enter a giveaway, promotion, or loyalty program

  • Interact with us through social media or our mobile app

Types of information may include:

  • Name, email address, phone number

  • Shipping and billing address

  • Purchase and order history

  • Birthday (if provided for rewards)

  • Payment information (processed securely via Shopify or payment partners)

  • Website and usage data (via cookies and analytics tools)

2. SMS Marketing and Text Messaging

By providing your phone number and opting in to receive SMS messages, you consent to receive recurring marketing and promotional text messages from Simply Creative. These messages may include:

  • Flash sales and exclusive discounts

  • Order confirmations, shipping updates, and reminders

  • Store events, giveaways, and live sales

Text Messaging Terms:

  • Message & data rates may apply

  • Message frequency may vary

  • You can opt-out at any time by texting STOP

  • For help, reply HELP or contact us at [your email or phone]

We use secure, compliant platforms to manage our SMS marketing (e.g., SlickText). Your number is never sold or shared with third parties for unrelated marketing.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send promotional offers, newsletters, and SMS alerts

  • Improve your experience on our website

  • Provide personalized product suggestions

  • Manage contests and loyalty programs

  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third-party services that help us operate our business, including:

  • Shopify (our website host and e-commerce platform)

  • Payment processors like Stripe or PayPal

  • Marketing platforms like Mailchimp, SlickText, or Klaviyo

  • Delivery and fulfillment providers

These partners are required to keep your information secure and only use it for the services they provide to us.

5. Your Choices and Rights

You can:

  • Unsubscribe from email marketing using the link in our emails

  • Opt out of SMS marketing by texting STOP

  • Update or correct your account information anytime

  • Request a copy or deletion of your personal data by contacting us

To exercise your privacy rights, please contact us using the info below.

6. Cookies and Analytics

We use cookies and similar tracking technologies to:

  • Improve site functionality

  • Analyze traffic and browsing behavior

  • Offer personalized content and promotions

You can disable cookies through your browser settings, but some site features may not function properly.

7. Children’s Privacy

We do not knowingly collect or solicit information from children under 13. If we learn we’ve collected data from a child, we will delete it promptly.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. Updates will be posted on this page with the revised date.

9. Contact Us

If you have questions or concerns about your privacy or this policy, please reach out:

Simply Creative
855 Gilchrist Street Wheatland, WY 82201
📧 simplycreativegenia@gmail.com
📞 3073220918
🌐 https://shopsimplycreative.com